Privacy Policy

Effective date: July 1, 2026

Hummingbird Lift LLC ("Hummingbird Lift," "we," "us," or "our") operates hummingbirdlift.com and provides managed television advertising services to local businesses in Eugene, Oregon and the surrounding Lane County area. This policy explains what information we collect, how we use it, how long we keep it, and who we share it with.

Mobile opt-in data and text messaging originator opt-in data and consent are never shared with or sold to third parties or affiliates for marketing purposes.

1. Information We Collect

We collect the following categories of information:

Phone numbers. When you text us, call us, or provide your number through our postcard, website, or sales calls, we store your mobile number to communicate with you about our services.
Business information. Business name, industry, service area, advertising budget range, and related details you provide during qualification and onboarding.
Message content. The content of text messages exchanged between you and our automated system or our founder, including qualification answers, scheduling requests, and support questions.
Web analytics. Standard analytics data collected when you visit hummingbirdlift.com or when we access your Google Analytics 4 property (only after you grant Viewer access for reporting purposes).
Billing information. Payment details are collected and stored directly by Stripe, our payment processor. We do not store full card numbers on our own systems.

2. How We Use Your Information

To respond to your inquiries and qualify you for our advertising service.
To schedule and conduct founder verification calls.
To produce commercials, place media buys, and administer your monthly subscription.
To send weekly performance updates and account notices by text message.
To process payments and manage billing through Stripe.
To measure the performance of our website and marketing efforts.
To comply with legal obligations, including telecommunications consent recordkeeping.

3. Data Retention

We keep consent records, including the original opt-in event, message timestamps, and opt-out records, for a minimum of five years. This exceeds the four-year statute of limitations under the Telephone Consumer Protection Act (TCPA) and reflects our commitment to keeping clear, auditable records of your consent choices at all times.

Business and billing information is retained for as long as your account is active and for a reasonable period afterward to meet accounting and legal recordkeeping requirements.

4. How We Share Information

We do not sell your personal information. We share information only with the service providers necessary to run our business, under contracts that limit their use of your data to providing the service to us:

Twilio: sends and receives our text messages.
Stripe: processes payments and manages subscriptions.
Analytics providers (such as Google Analytics and PostHog): help us understand website traffic and campaign performance.

Mobile opt-in data and text messaging originator opt-in data and consent are never shared with or sold to third parties or affiliates for marketing purposes.

We may also disclose information if required by law, subpoena, or court order, or to protect the rights, property, or safety of Hummingbird Lift, our clients, or the public.

5. Your Rights and Choices

You can stop receiving text messages at any time by replying STOP, QUIT, CANCEL, END, UNSUBSCRIBE, or REVOKE, or by texting any other clear request to stop. We honor these requests immediately.
You can request a copy of the information we hold about you, ask us to correct it, or ask us to delete it, subject to our legal recordkeeping obligations.
You can cancel your subscription at any time by text message, per the terms of your service agreement.

6. Data Security

We use industry-standard safeguards, including encrypted data storage and restricted employee access, to protect the information we hold. No system is perfectly secure, and we cannot guarantee absolute security, but we take reasonable steps to protect your information from unauthorized access, use, or disclosure.

7. Children's Privacy

Our services are intended for business owners and authorized marketing officers who are at least 18 years old. We do not knowingly collect information from children.

8. Changes to This Policy

We may update this policy from time to time. We will post the revised policy on this page with an updated effective date.

9. Contact Us

If you have questions about this Privacy Policy or want to exercise your rights over your data, contact us at:

Email: hello@hummingbirdlift.com
Hummingbird Lift LLC
Eugene, Oregon